Overview
These steps guide you through adding our phishing domains and IP addresses to the safelist in ZixCentral's Anti-Spam Filtering settings. This allows emails used for phishing simulations and security training to bypass anti-spam filters, ensuring they reach their intended recipients without being blocked. Safelisting the domains and IP addresses is crucial for successful delivery of simulation emails and training content.
Safelist Phishing Domains and IP Addresses in ZixCentral
-
Log in to the ZixCentral console
Go to console.zixcentral.com and log in. -
Navigate to Anti-Spam Filtering Settings
- In the dashboard, go to Hosted Services > Email Threat Protection > Configuration Options > Anti-Spam Filtering Settings > Domain Allowed List.
-
Add Phishing Domains
- Click Create New Entry.
- Enter the domain used in your phishing template (e.g.,
employee-center.com
). - Repeat this process for each phishing domain used in your templates.
-
Add Phishing Mail IP Addresses
- After adding the domains, click Create New Entry again.
- Enter the phishing mail IP addresses for your region:
-
US:
64.191.166.196
-
EU:
64.238.34.10
,64.238.34.11
-
US:
-
Add Training Mail IP Address
- Click Create New Entry once more.
- Input the training mail IP address:
64.191.166.197
.
NOTE: If emails are still not reaching users' inboxes after following these steps, it may be necessary to contact Zix/Appriver support for further assistance.
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