User Guide

Quick-Start Guide

• Risk Score Dashboard
• My Account/Session Timeout
• Getting Started
• Verify Target Domain
• Create Groups and Import Targets
• How to add pre-made templates to your account
• See all 11 articles

Safelisting

• Safelisting Basics
• Safelisting in Microsoft 365 / Outlook
• Safelisting in Google Workspace / GSuite / Google Apps
• Creating a Connector in Microsoft 365
• Safelisting in Microsoft Safe Links
• Scripts for Safelisting in Microsoft 365
• See all 34 articles

Administration

• Reporting Settings
• Account Events
• Account Settings
• API
• Branding Settings
• Connecting to a Gmail Account (IMAP or SMTP)
• See all 12 articles

KillPhish / Email Reporting

• KillPhish
• KillPhish vs KillPhish Lite vs Report Phishing COM Add-in
• Gmail Add-In (KillPhish Lite)
• Using the Gmail Add-In (KillPhish Lite)
• Outlook Add-In (Report Phishing COM Add-in)
• How to Disable Microsoft Report Buttons
• Outlook Add-in Group Policy Deployment
• See all 7 articles

Reports

• CSV Generator
• CSV Wizard
• Manage Reports
• Net Reporter Score
• Phishing Term Appendix
• Quick Executive Report
• See all 7 articles

Resellers

• Reseller Insights
• Create / Edit Feature Packages
• Manage Advertisements
• Manage Industry Metrics
• Manage Content Packages - User Guide
• Reseller Library - User Guide
• See all 23 articles

Risk Score

• What Is Risk Score and How Does it Work?
• Risk Score Best Practices
• Risk Score Digest
• Dark Web Monitoring
• Risk Score Settings
• Risk Score: Impact Modifier and Boosters
• See all 13 articles

School

• Library: Content Packages
• Accessing and using School
• Certificates
• Create Enrollment
• Creating and managing School content (courses/programs)
• Creating a Slideshow Course
• See all 14 articles

Security Inbox

• Mail Purge
• Security Inbox
• Viewing an Email Inside Inbox
• Adding a Custom Microsoft Entra ID App Registration

Single Sign On

• SAML SSO Setup: Google Workspace
• SAML SSO Setup: Microsoft Entra ID (Azure)
• SAML SSO Setup: Okta
• SAML SSO Setup: OneLogin
• SAML SSO Setup: PingOne

Targets / Groups

• Archiving Targets in PhishingBox
• Create / Edit Group
• Manage Groups
• Group Details
• Manage Targets
• Target Details

Templates

• AI Template Editor User Guide
• What are the guidelines for tagging a Phishing Email template with a tier?
• Template Attachments
• Adding Images to Email, Landing, or Training Page Templates
• Configure a Custom Template Domain
• Create Template
• See all 21 articles

Tests / Campaigns

• View Scheduled Emails
• Create Campaign
• Industry Metrics
• Callback Phishing
• Campaign Details
• Direct Delivery
• See all 15 articles

Third-Party Integration

• Integrating an account with Workday
• Connecting an account with Cornerstone
• Connect API with Power BI
• Entra Identity & Risk Intelligence Integration (coming soon!)
• Integrate with Crowdstrike (coming soon!)
• Integrate with SentinelOne (coming soon!)
• See all 27 articles

Troubleshooting

• A test is running, but no campaign emails are being received
• False Positives