Safelisting in VIPRE Email Security and Endpoint Security

Overview

This article shows you how to safelist (whitelist) Portal in VIPRE’s Email Security so that our training notifications and simulated phishing emails can get through to your targets (end users). This article also show you how to safelist PhishingBox's phishing domains in VIPRE Endpoint Security so that targets can access landing pages.

Safelisting IP Addresses

Portal recommends that you safelist our IP addresses in your spam filter. Below are the three ways to do this in VIPRE Email Security:

• Create a Custom Rule for Spam Filtering
• Add IP as an Allowed Sender for Antispoofing
• Safelist from Connection Filtering

Follow the below links to articles from VIPRE Security to learn about how to set up the above policies:

https://success.vipre.com/en_US/email-security-cloud-admin-guide/email-cloud-admin-guide-allow-deny-list

Please see our Safelisting Basics article for a list of PhishingBox’s most up-to-date IP addresses.

Safelisting Domain

If you can’t safelist our IP addresses, then try to instead safelist our mail server domains. See this article for instructions on how to find our domain names.

Follow the below link to an article from VIPRE Security explaining how to prevent messages from being filtered when coming from specific domain:
https://support.threattracksecurity.com/support/solutions/articles/1000070642-how-to-allow-a-domain-in-vipre-email-security

Safelisting PhishingBox’s Landing Pages

To allow your phishing campaigns through to your users, you will need to safelist our phishing domains. Follow the below steps to do this in VIPRE Endpoint Security:

1. Make a note of the phishing domains used in your phishing templates.
2. Navigate to your VIPRE Endpoint Security console.
3. Find the policy you want to add an allowed domain to. Double-click on it.
4. Choose Advanced Browser Protection. Click on Allowed Web Sites.
5. Click on the Add button. Enter phishing domain(s) in the Please enter domain text field.
6. Click on the Apply button.
7. Click on the button.

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