Is the process self-managed or does your company provide consulting or assistance in the design and implementation?

We allow the process to be self-managed, but we also offer a fully ‘Managed Service’ option.

• Self-Managed: Our company provides one-on-one training and support for all our customers, and we will personally walk you through every campaign if needed.
• Managed Service:
  • Portal can also act as the administrator of the platform for your company. With Portal Managed Services, you will be assigned a dedicated Customer Support Engineer, who will work with you and your Account Manager, to design and implement a specific security awareness and training program. It’s your program, exactly your way – without the additional workload. We develop a plan that covers everything from implementation to execution to measurement. Your primary focus can be on the reports and actionable data generated by campaigns, which you can use to improve your overall end-user security plan.
  • This resource is in addition to the Portal Simulation service.