Skip to main content
Website
Submit a request
Sign in
Support Center
Frequently Asked Questions
General/Other
General/Other
This section contains answers to common questions about PhishingBox
How many targets can I test in the free trial?
How do I submit feedback on the platform / portal?
I need help with licensing/seat counts/target emails
What determines the placement of the Killphish reporting button in Outlook?
What is the Net Reporter Score or "NRS"?
Do you offer a free trial for the Portal?
Can I sign up for a PhishingBox account online?
How many users or administrators can we have on Portal?
We are an audit firm, will we be charged based on the number of clients we have?
We have many offices and would like to test them in separate groups. Can Portal separate the test into various locations?
We are an audit firm, can we perform social engineering tests for multiple clients using Portal?
Will Portal perform testing for us?
Do we have to install software to use Portal?
Do I have to be an expert security professional or ethical hacker to properly use Portal?
Do you offer support or training if we need help with PhishingBox?
Our external audit already performs phishing tests, should we conduct phishing tests ourselves?
What happens after a target falls victim to a phishing test?
Is the process self-managed or does your company provide consulting or assistance in the design and implementation?
How long will it take to sign up for Portal and send out our first campaign?
As an MSP, can we private label your service?
What is the difference between the single and multi-license?
Are the phishing templates and scenarios updated, and are new scenarios added according to current trends in phishing attacks?
Will using the logo of another company in simulated phishing attacks open us up to lawsuits from said company for trademark or copyright infringement?
Return to top
Safelisting, Campaign, Enrollment