Outlook Add-In (Report Phishing COM Add-in)

Overview

The Report Phishing Outlook add-in (also referred to as the COM add-in) allows your users to report phishing emails they receive in their inboxes in the Outlook desktop app. Reported phishing emails will be counted in your testing data. The Report Phishing COM add-in only works on Outlook desktop and does not require a Microsoft (Office) 365 account. It only works on 64-bit versions of Outlook that are running on a 64-bit Windows machine. It is not supported on terminal server environments. Note that the Report Phishing COM add-in is not the same as the Microsoft KillPhish Add-In or the Google Workspace/Gmail KillPhish Lite Add-In.

This article describes how to set up the Report Phishing Outlook desktop COM add-in.

NOTE: If you deployed the COM add-in prior to August 2, 2022, you will need to configure a Security Inbox on the Mail Settings page in order for reported actions to be logged on phishing tests.

1. Setup
2. Installation
3. Using the Add-In

Setup

Below details each configuration option available for the Outlook Add-In. 

• Reporter Email Address - emails reported using the Outlook desktop add-in will be sent to the Reporter Email Address(es) defined in the Reporting Settings > General tab.
• Delete Emails Reported - when this is turned on, emails that are reported with the Outlook Add-In will be deleted from the user's inbox.
• Report Confirmation - in this field you can write a custom response that your users will receive when they report emails as phishing.

Installation

It's possible to download the MSI installer from our public-facing site using the following link: Download Plugin.

Alternatively, you can download the installer from the PhishingBox portal:

1. Navigate to Administration > Settings > Reporting Settings > Outlook Add-In tab.
   
2. Click the "report-phishing-setup.msi" link found beside "Download":
   
3. Run the installer and follow the prompts to install the add-in onto your machine.

After running the installer, you must restart Outlook for the changes to take effect. The report phishing add-in will now appear on your Outlook ribbon.

NOTE: To install silently, use the following command: msiexec /i [path to MSI] /qb

Using the Add-In

To use the Report Phishing Outlook add-in, select an email that is suspicious, then click "Report Now" to report phishing emails to the inbox of your choosing.

Click the "Settings" button on the plugin ribbon in Outlook to verify that the settings are correct.

• Account - Any SMTP email address that is listed on your Outlook app. The add-in will attempt to locate the Reporter Email Address from your Portal account for the selected email address in the dropdown.
• Reporter Email Address - The reporter email address you have set up on your Report Phishing Settings.
• Sync settings with account - If, when Outlook is started, the settings from Portal are synced with the add-in.
• Automatically delete emails reported - If this feature is selected, all phishing emails that are reported will be deleted automatically.

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