The Report Phishing Outlook Plugin allows your users to report phishing emails they receive in their inboxes. Reported phishing emails will be counted in your testing data. There are currently two versions of the plugin: one is for Office 365 accounts, the other is for non-Office 365 accounts.
In order for the add-in to properly function, you must set up an incoming mail server on the Mail Settings page.
Installation
Download the installer from the following link to our public-facing site: Download Plugin.
Alternatively, you can download the installer from the portal.
Navigate to Administration > Settings > Report Phishing Settings.
This will open the Report Phishing Addon Settings page.
You can download the installer by clicking the download icon -
- on the Report Phishing Settings page.
Run the installer, follow the prompts to install the add-in on to your machine.
After running the installer, you must restart Outlook in order for the changes to take effect.
The report phishing add-in will now appear on your Outlook toolbar.
Setup
Reporter Email Address
If you have not set up an incoming mail server on the Mail Settings page, click the pencil icon to be directed to set up and configure an email address for phishing emails to be reported to. By default, the inbox set up in on the Mail Settings page will be the inbox that phishing emails are reported to. The Portal platform will scan this inbox for emails reported as phishing.
Click "Settings" on the add-in ribbon in Outlook and verify that the add-in is pointing to the inbox you have set for phishing reporting.
Additional Reporter Email Addresses
Here you can specify additional inboxes to receive emails reported as phishing.
Delete Emails Reported
With this switch you can specify whether you would like emails marked as phishing deleted from your reporting inbox(es).
Report Confirmation
In this field you can write a custom response that your users will receive when they report emails as phishing.
Using the Add-In
To use the Report Phishing Outlook add-in, select an email that is suspicious, then click "Report Now" to report phishing emails to the inbox of your choosing.
Click the "Settings" button on the plugin ribbon in Outlook to verify that the settings are correct.
Account: Any email that can log in to your Portal account. Once an account is found, the add-in will attempt to locate the Reporter Email Address from your account.
Reporter Email Address: The inbox you have set up as a phishing reporting inbox in your Report Phishing Settings.
Automatically Delete Emails Reported: If this feature is selected, all phishing emails that are reported will be deleted automatically.
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