The Report Phishing Outlook add-in (also referred to as the COM add-in) allows your users to report phishing emails they receive in their inboxes in the Outlook desktop app. Reported phishing emails will be counted in your testing data. The Report Phishing COM add-in only works on Outlook desktop and does not require a Microsoft (Office) 365 account. It only works on 64-bit versions of Outlook that are running on a 64-bit Windows machine. It is not supported on the EU version of Portal. Note that the Report Phishing COM add-in is not the same as the Microsoft KillPhish add-in or the Google Workspace/Gmail KillPhish Lite add-in.
This article describes how to set up the Report Phishing Outlook desktop COM add-in.
In order for the add-in to properly function, you must set up an incoming mail server on the Mail Settings page.
Installation
Download the installer from the following link to our public-facing site: Download Plugin.
Alternatively, you can download the installer from the portal.
Navigate to Administration > Settings > Reporting Settings.
This will open the Reporting Settings page. Click on the Outlook Add-In tab to see the Report Phishing MSI download link and instructions.
You can download the installer by clicking the download icon -
- on the Reporting Settings Outlook Add-In tab.
Run the installer, follow the prompts to install the add-in on to your machine.
After running the installer, you must restart Outlook in order for the changes to take effect.
The report phishing add-in will now appear on your Outlook toolbar.
Setup
Reporter Email Address
Emails reported using the Outlook desktop add-in will be sent to the incoming mail server (i.e. an IMAP address) on the Mail Settings page. The Portal platform will scan this inbox for emails reported as phishing. If you do not set up an Incoming Mail Server, then the Reporter Email Address on the Reporting Settings page will receive the emails that are reported using the Outlook desktop add-in.
Additional Reporter Email Addresses
Here you can specify additional inboxes to receive emails reported as phishing.
Delete Emails Reported
With this switch you can specify whether you would like emails marked as phishing deleted from your reporting inbox(es).
Report Confirmation
In this field you can write a custom response that your users will receive when they report emails as phishing.
Using the Add-In
To use the Report Phishing Outlook add-in, select an email that is suspicious, then click "Report Now" to report phishing emails to the inbox of your choosing.
Click the "Settings" button on the plugin ribbon in Outlook to verify that the settings are correct.
Account: Any email that can log in to your Portal account. Once an account is found, the add-in will attempt to locate the Reporter Email Address from your account.
Reporter Email Address: The inbox you have set up as a phishing reporting inbox in your Report Phishing Settings.
Automatically Delete Emails Reported: If this feature is selected, all phishing emails that are reported will be deleted automatically.
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