Overview
The Manage System Emails page shows you the templates for all the system emails. System emails are non-campaign emails sent from PhishingBox. Examples of system emails include password reset emails, admin notifications, and campaign authorization emails.
NOTE: It's possible to review system emails sent by PhishingBox on the System Email Logs page.
Use the links below to jump to a section:
Using the Manage System Emails page
To navigate to the Manage System Emails page, expand Administration > Settings > Manage System Emails.
- The first column on the Manage System Emails page will either have a gear icon () or it will be empty. If it has a gear icon, then that system email is the same as the default (i.e. it has not been modified). If it is missing the gear icon, then the system email has been modified.
- Edit Branding: This button will take you to the Branding Settings page.
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Special Fields: Clicking this button will show a pop-up of all the special fields that can be used in system emails. Special fields are variables that will dynamically populate with values. For example, the
{current_year}
special field will be replaced with the current year. - Enabled: This column indicates if the system email is intended to show up in subaccounts and single accounts.
- System Email Trigger: This column shows the name of the system email. When you send a system email, an entry will appear with the system email trigger name in your System Email Logs.
- Description: A description of the system email.
- Email Subject: The subject of the system email.
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Actions: The Actions drop-down lets you preview the system email, edit it or copy into account, or revert it to its default state (i.e. make it look as it did before any editing was done).
- Clicking the "Edit" button will display the system email in its raw form, without variables being replaced. You can edit the HTML of the template by clicking on the "Source" button.
- Clicking the "Edit" button will display the system email in its raw form, without variables being replaced. You can edit the HTML of the template by clicking on the "Source" button.
Available Variables
Use variables in system emails to insert relevant data at send-time. See table below for a list of available variables. Many of the available variables are defined in Branding Settings (these are noted below).
NOTE: The Portal tab that's found under Branding Settings is only available to Resellers.
{fname} |
Recipient's first name |
{lname} |
Recipient's last name |
{email} |
Recipient's email |
{date} |
The current date |
{datetime} |
The current date & time |
{company} |
The value defined for "Org/Company" under Branding Settings > Portal tab |
{current_year} |
The current year |
{copyright_year} |
The current year |
{copyright} |
The value defined for "Copyright" under Branding Settings > Portal tab |
{course_list} |
List of courses that a student needs to take. |
{email_logo} |
The image imported for "Email Logo" under Branding Settings > General tab |
{sign_in_logo} |
The image imported for "Sign In Logo" under Branding Settings > Portal tab |
{support_address} |
The value defined for "Support Address" under Branding Settings > Portal tab |
{support_phone} |
The value defined for "Support Phone" under Branding Settings > Portal tab |
{logo} |
The image imported for "Logo" under Branding Settings > Portal tab |
{support_phone_formatted} |
The value defined for "Support Phone" under Branding Settings > Portal tab |
{support_link} |
The value defined for "Support Link" under Branding Settings > Portal tab |
{privacy_link} |
The value defined for "Privacy Link" under Branding Settings > Portal tab |
{terms_link} |
The value defined for "Terms Link" under Branding Settings > Portal tab |
{site_url} |
The value defined for "Portal URL" under Branding Settings > Portal tab |
{school_url} |
The value defined for "School URL" under Branding Settings > School tab |
{reset_url} |
Admin portal password reset URL |
{guide_url} |
A link to the resource guide |
{training_url} |
Course URL |
{name} |
Recipient's full name |
{course_name} |
Course name |
{school_support_address} |
The value defined for "School Support Email" under Branding Settings > School tab |
{school_support_phone} |
The value defined for "School Support Phone" under Branding Settings > School tab |
{school_company} |
The value defined for "School Org/Company Title" under Branding Settings > School tab |
{school_copyright} |
The value defined for "School Copyright" under Branding Settings > School tab |
{school_disclaimer} |
The value defined for "Email School Disclaimer" under Branding Settings > School tab |
{school_reset_url} |
The school portal password reset URL |
{reminder_course_list} |
The list of enrollments pending completion |
{date_due} |
The course's due date |
{portal_app_embed_link} |
SSO admin portal app embed link |
{school_app_embed_link} |
SSO school portal app embed link |
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