To configure course settings, navigate to Administration > Settings > School Settings.
The school settings page will have three different tabs. Learn about each one below.
When enrolling targets into courses, they will receive emails informing them that they have been enrolled (unless you suppress this email) and will be asked to log in via the method selected on the course settings page. To preview and edit course enrollment emails, navigate to Administration > Manage System Emails. You can preview and resend course enrollment emails that have been sent by navigating to Administration > System Email Logs.
- NOTE: As an anti-spam measure Portal will only send one course enrollment email per target per hour.
If the Username/Password option is selected, your targets will need to set up a password once they are enrolled into a course in order to log into the school. Once enrolled in a course, a target will receive an email asking them to set up a new training account with a password. If a user does not set up a password, they will not be able to log into the school to complete courses. See below for an example of an email sent when a new training account is created and you are using a password login.
If the Token option is selected, your users will be provided with a JWT (JSON web token) which they will use in a URL to log into the school portal. See below for an example of an email sent when a new training account is created and you are using a token login.
This tab allows you to specify different settings for when you enroll students.
Default Due Date: this is the number of days, by default, for how long after you enroll students that the enrollment must be complete. This will be used to prepopulate the Due Date field on the Enroll Students page.
Default Enrollment Manager Name/Email: this is the default manager who will appear on new enrollments.
Duplicate Enroll Suppression Start/End: any enrollments within the specified date range will not be duplicated when enrolling targets/groups into courses.
The Email Reminder tab allows you to change the settings related to the email reminders.
Send Course Reminder Emails: this option, if turned on, will cause course reminder emails (for coursework that is not overdue) to be sent out weekly. If the coursework is overdue, then an overdue email will be sent.
Clicking the pen icon beside the course_reminder_auto/course_past_due_auto emails will take you to the Manage System Emails page, where you can edit the content of these emails.
Course reminder emails are sent every Monday at 8am Eastern time (GMT-5).
If you want to edit the email template for automated course reminder and/or overdue messages, navigate to Administration > Manage System Emails.